frlmodTerms of Use

We at frlmod operate an online gaming and sportsbook platform serving users in supported jurisdictions. Our terms of use set out the conditions under which you access and use our services, your rights and responsibilities, and our commitments to you regarding account management, deposits, withdrawals, and dispute resolution.

This page outlines the key principles we follow on frlmod. By creating an account and depositing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), you agree to these terms. We encourage you to read them carefully so you understand your obligations and our practices.

Our services are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access to and use of frlmod complies with their own jurisdiction's laws. We are not liable for unauthorized access from restricted regions.

Account Opening and User Responsibilities on frlmod

When you create an account on frlmod, we require accurate personal information: your full name, date of birth, national ID number, phone number, and email address. We use this information for identity verification (KYC—Know Your Customer) and to comply with anti-money-laundering regulations. We do not accept accounts from minors or from individuals in restricted jurisdictions.

You are responsible for keeping your frlmod account credentials secure. Do not share your username, password, or OTP code with anyone. We will never ask for your password. If you suspect unauthorized access, change your password immediately and contact our support team. We conduct account reviews to detect suspicious activity; if we identify potential fraud, we may freeze your account pending investigation.

Account verification: We require identity verification before your first withdrawal. You must upload a valid photo ID and confirm your phone and email. Verification typically completes within standard windows.

Deposits and payment methods on frlmod

We at frlmod accept six e-wallet methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank virtual-account transfers (mobile banking, local payment, online payment, e-wallet). All deposits are processed through secure payment gateways. Your funds appear in your frlmod account immediately or within standard processing windows.

We do not accept deposits from third-party sources. Deposits must come from a payment method registered in your own name. If we detect deposits from unauthorized sources, we may suspend your account and report the activity to relevant authorities.

Withdrawals and settlement on frlmod

You may withdraw your frlmod account balance at any time, subject to standard verification checks and processing windows. We process withdrawals back to the same payment method you deposited from. We conduct standard security reviews on withdrawal requests to prevent fraud and money laundering. If your account shows suspicious activity, we may delay processing while we investigate.

We do not guarantee subject to verification. E-wallet withdrawals typically complete within standard windows; bank transfers may take one to two business days depending on your bank's processing time. You are responsible for ensuring your payment method details are correct before you request withdrawal.

Withdrawal holds: We may place temporary holds on withdrawals during account investigations or if we detect compliance concerns. We will notify you of any hold and the reason for it.

Gaming Policy and Dispute Resolution on frlmod

Games and markets on our platform

We at frlmod offer sportsbook markets (Liga 1, Piala Indonesia, Champions League, Premier League, UFC, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Each game or market is governed by specific rules. We display all rules and odds before you engage.

Our games and markets are determined by real events or random-number generators (for slots). We do not fabricate results or odds. Sports outcomes are settled based on official results from the relevant governing body. Live-dealer games are streamed from professional studios. Slot results are generated by certified RNG (Random Number Generator) algorithms. Game outcomes are final; we do not reverse individual results except in cases of documented technical error.

Bonus terms

If we offer promotional bonuses on frlmod, we will specify the terms clearly: eligibility, contribution rates (which games count toward wagering requirements), expiration, and withdrawal conditions. We reserve the right to modify or cancel promotions with reasonable notice. Bonuses are subject to our anti-abuse policy—we may forfeit bonuses and associated winnings if we detect manipulative behaviour (e.g., bonus abuse, multi-accounting, or collusion).

All bonuses are subject to our terms. Players are responsible for reading and understanding bonus conditions before claiming them. We do not provide refunds for bonuses used on restricted games or withdrawn before wagering requirements are met.

Dispute resolution

If you believe we have made an error in a market settlement or game outcome, contact our support team with evidence (screenshots, transaction details, game logs). We review all disputes and respond within standard timeframes. We conduct fair investigation; if we identify a documented error, we correct it and adjust your account accordingly.

We are not liable for:

Technical failures beyond our control (internet outages, payment-processor errors).
User error (selecting wrong game, incorrect bet amount).
Natural game outcomes (your chosen team loses, your number does not come up).
Delays due to bank or e-wallet processing times.

If you have an unresolved dispute, you may contact us via our support team. Our support staff in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta respond in English and Indonesian.

Jurisdiction and applicable law

Our frlmod services are available only where local law permits. We do not operate in jurisdictions where online gaming is prohibited by law. Users are responsible for confirming that access to and use of frlmod complies with their own jurisdiction's regulations. We are not liable for unlawful access.

By using frlmod, you acknowledge that our services are subject to applicable law in supported jurisdictions and that you use our platform at your own discretion and responsibility.

Data protection and privacy

We at frlmod handle your personal data according to our privacy policy. We do not sell or share personal information with third parties except where required by law or to our payment and compliance partners. Your payment details, ID, and account information are encrypted and stored securely.

We may contact you via phone, email, or SMS for account verification, support, or promotional purposes. You may opt out of promotional messages in your account settings.

Account suspension and closure

We reserve the right to suspend or close your frlmod account if we detect violation of these terms, fraudulent activity, or non-compliance with anti-money-laundering requirements. If we close your account, we will attempt to return any remaining balance to your registered payment method, subject to verification.

Summary

Our frlmod terms establish a clear framework: you provide accurate information and keep your account secure; we handle your deposits and withdrawals via trusted payment methods (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking); and we settle games and markets fairly according to documented rules. Disputes are reviewed and resolved according to our policy. We do not operate in restricted jurisdictions and are not liable for unauthorized access from prohibited regions.

By using frlmod, you accept these terms. If you have questions about our policy, contact our support team. We are available in English and Indonesian to assist users across supported regions.